Looking for your delivery? Start with the messages sent to the email address you used at checkout.
1. Open your order confirmation
Find your LUVOZE order confirmation and follow its order status link. Check your spam or promotions folder if you cannot find the message.
2. Check your shipping update
If a shipping confirmation includes a tracking link, open it for the carrier information currently available. A tracking link may appear before the carrier has recorded its first scan.
3. View your customer account
You can also view your orders through the store account. Use the same email address as your order. This link may ask you to sign in.
Need help locating a parcel?
Contact LUVOZE and include your order number, the email address used at checkout and what you can see in the tracking update. If the parcel is marked delivered but you have not received it, tell us so we can investigate with you.
Trying to change a subscription delivery?
Tracking shows an existing order. To manage future recurring deliveries, use Subscription Help.